Patient Advocate Services & Fees

The PANG Collaborative Patient Advocate Services & Fees

ServicesRate/Fee (USD)DescriptionPayment Due
30 min ConsultationFreeInitial phone conversation discussing why you need healthcare advocacy services and determine if the PANG Collaborative can assist.n/a
Initial Assessment$400If it is determined that the PANG Collaborative is able to help the client’s needs then an initial assessment is scheduled. In-person meeting lasting 2-3 hours reviewing the Client’s health history, home situation, needs, medication list, healthcare concerns, healthcare goals, developing a healthcare plan, and reviewing next steps.At the assessment meeting
(non-refundable)
On-going Advocacy$150/hourIf the client wants to continue having the PANG Collaborative assist, liaise, and advocate for his/her healthcare then a retainer fee may be purchased. The client can choose how many hours to purchase upfront (e.g. a 10-hour retainer will cost $1,500.00). The client will receive an itemized invoice detailing how the retainer fee is being used and how much money is left on the current retainer.Prior to receiving continued services (upfront)
Travel Time$50/hourClients will be charged for the advocate’s travel time.Will be deducted from the retainer

Invoicing

Itemized Invoices

An itemized invoice will be sent to the payor via email each week, bi-week, or month (depending on your choice), which will detail all billable and unbillable hours spent working on the client’s case. Time will be billed at a minimum of 15 minutes. Billable hours include time directly working on the client’s case like research for resources or referrals, review of medical records, updating documents (if it takes longer than 15 minutes), calling or meeting with members of the healthcare team, going to healthcare appointments, visiting the client while at a healthcare facility to provide advocacy services (only hours spent talking to staff and time spent toward assisting with the medical situation at that time), and assisting in coordinating healthcare. Unbillable hours include time spent researching more information on a diagnosis or treatment, reviewing notes, providing updates to designated recipients (unless it exceeds 45 minutes), etc.

*All pricing indicated in this agreement is exclusive starting on March 1, 2024 forward until otherwise updated.

Contact Us

Please contact us if you have any questions about our services or fees.